Privacy Policy
Last updated: January 2026 | Karamba Casino
1. Information We Collect
We collect information you provide directly: name, email, date of birth, address, and payment details when you register or make a deposit. We also collect usage data, device information, and transaction history to operate our service and comply with our MGA licence obligations.
2. How We Use Your Data
Your data is used to: operate and maintain your account, process deposits and withdrawals, verify your identity (KYC), prevent fraud, comply with legal obligations under our Malta Gaming Authority licence, and send you service communications. We don't sell your data to third parties for advertising purposes.
3. Data Security
We use 256-bit SSL encryption on all data transmissions. Account passwords are hashed using industry-standard bcrypt. Payment card data is handled by PCI-DSS compliant processors — we never store full card numbers on our servers.
4. Cookies
We use essential cookies for session management and security. Analytics cookies help us understand how players use the site. Marketing cookies are only set with your explicit consent. You can manage cookie preferences in your browser settings.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team. Deletion requests are subject to legal retention requirements under our MGA licence (typically 5 years for financial records).
6. Responsible Gambling & Links
We are committed to responsible gambling. If you need support, contact the NZ Gambling Helpline (0800 654 655) or the NZ Gambling Commission. Both services are free and confidential.
7. Contact
Data protection enquiries: [email protected]. We respond to all privacy requests within 30 days.